Egypt's Deputy Prime Minister and Minister of Health and Population, Khaled Abdel Ghaffar, has instructed his deputies, assistants, and heads of sectors and bodies to engage directly with citizens to assess their satisfaction with medical services and identify any service shortcomings for prompt resolution.
As part of this initiative, the deputy ministers have begun a field visit campaign to hospitals and primary care units across all governorates, starting with four Upper Egypt governorates on Sunday. This effort aims to identify and address challenges within the health sector, thereby improving service efficiency to meet citizens' expectations, according to a press release from the Ministry.
Hossam Abdel Ghaffar, the official spokesperson for the Ministry of Health and Population, specified that the campaign's first phase targets the governorates of Beni Suef, Minya, Assiut, and Sohag, and will run from July 21 to 29.
Abdel Ghaffar emphasized that the campaign's primary goal is to listen to citizens and understand their needs to enhance their satisfaction with health services. Additionally, the campaign aims to gather feedback from medical staff regarding obstacles and challenges in service provision, and to assess the readiness and efficiency of healthcare facilities.
The Ministry's spokesperson highlighted that health challenges are complex and interconnected, making piecemeal solutions ineffective. Therefore, this campaign aims to address all issues comprehensively and provide immediate, effective solutions. These efforts will be carried out in full coordination with local governors, their deputies, and members of the House of Representatives and the Senate in each governorate.
As part of this initiative, the deputy ministers have begun a field visit campaign to hospitals and primary care units across all governorates, starting with four Upper Egypt governorates on Sunday. This effort aims to identify and address challenges within the health sector, thereby improving service efficiency to meet citizens' expectations, according to a press release from the Ministry.
Hossam Abdel Ghaffar, the official spokesperson for the Ministry of Health and Population, specified that the campaign's first phase targets the governorates of Beni Suef, Minya, Assiut, and Sohag, and will run from July 21 to 29.
Abdel Ghaffar emphasized that the campaign's primary goal is to listen to citizens and understand their needs to enhance their satisfaction with health services. Additionally, the campaign aims to gather feedback from medical staff regarding obstacles and challenges in service provision, and to assess the readiness and efficiency of healthcare facilities.
The Ministry's spokesperson highlighted that health challenges are complex and interconnected, making piecemeal solutions ineffective. Therefore, this campaign aims to address all issues comprehensively and provide immediate, effective solutions. These efforts will be carried out in full coordination with local governors, their deputies, and members of the House of Representatives and the Senate in each governorate.
About this article
From the Medical Directory library. For advice about your own health, speak to your healthcare professional.
JOIN THE CONVERSATION
No comments yet. Add a thoughtful question or comment about this article.